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  • My family and I just moved in yesterday to the house just down the street from this Dunkin' Donuts. I have to say this is the WORST service I have ever received. My sister and I ran through the drive thru to get donuts, coffee, and breakfast sandwiches since we don't have any food at the house. Not only did they COMPLETELY screw up our order, when my sister went in to have them fix it, it took them another 20-30 minutes just for us to get our food!!!! Evidently 10 of those minutes were spent with another customer who had been at the front of he line screaming at them because they had screwed her over too. There was only one single worker who was doing his job (unfortunately I didn't catch his name). However if it were ever possible for me to fire everyone (except for that one worker) and kick them out of a job, I would. I planned to call in later and complain but after reading that the manager doesn't seem to care either I wouldn't mind filing a complaint to corporate. Mind you, this is me seething at the service after complaining inside the store as well, and not too quietly either I might add, and yet none of the workers seemed to give it a thought. Which makes me wonder just how many complaints they have gotten, if they don't care if someone is "bad mouthing" them in front of them.
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