I love their espresso! I usually prefer my coffee beverages to have a significant amount of milk to balance out the bitterness, but at Echo, I can drink an Americano without anything in it. It's sweet and smooth; very easy to drink. I love that they do offer milk alternatives other than soy. I occasionally get a bit of almond milk in my Americano. The staff is always nice and personable. I don't feel like I have to be super hip to go in there. And they have a tasty vanilla poppy seed muffin, which I'm sure means all the other pastries and breads are wonderful as well.