| rev:text
| - Our waitress looked like a meth addict last time I went.
Which wouldn't normally bother me since I don't primarily go to Hooters to stare at waitresses' body parts, except that she was also rude. It really seemed like, for some reason, she had decided to hate me and the perfectly nice friend I was with.
We did nothing to deserve this. We were both friendly, in cheerful moods, and we are both normal (some *might* even say good) looking 30something guys. Our troubles first began when my friend asked if the buffalo chicken strips came with any sauce (blue cheese, ranch, whatever). She gave him a dirty look and said, "Uh, well, the chicken strips come with chicken."
We also ordered fries with a little mini-container of cheese sauce. The cheese sauce ran out pretty quickly. We asked for one more mini-container-thing. And she told us they were out. This really aggravated me after having to deal with her rudeness for the previous 45 minutes.
As we finished, my friend had the gall to ask her for a glass of water. She gave him an obvious look of irritation and said ok. Ten minutes later, she came out with the bill and plunked it on our table. My friend, being more polite than she deserved, said simply, "Oh and could I also have a glass of water please?" She just walked away from the table and only with her back to us did she again respond with an annoyed, "Sure."
Responding to some of the other amusing reviews, I come to Hooters now and then only because I live downtown. It's open late and has eats. Not good eats, but eats. This has got to be the weirdest Hooters I've ever been to though. Doesn't the meth addict image clash with their corporate philosophy or something?
EDIT: I've upgraded this from one to two stars for the time-being. I sent an excerpt from this review (I left out the part about meth addicts) to the Hooters website, and a regional manager called and talked to me for 20 minutes. He apologized, and was very sincere in expressing his own frustration that a downtown resident of all people would get such poor service. We had a pretty fascinating conversation after that regarding the history of this Hooters: it was the first Hooters in the Valley (1990!), and at one time the 5th busiest one in the nation. But downtown went through a major decline in the mid to late 90s and this location suffered both in terms of attracting customers and employees as a result. Hot chicks want to work in Tempe, Scottsdale and Ahwatukee where they live or go to school, so persuading them to work in what was then the ghetto of downtown was tough. Hooters is hanging on to this location despite such poor business because of its belief that downtown is going to pick up, and especially because of the Sheraton that's going up right across the street.
With all that said, I have to say that I'm a huge supporter of downtown businesses, and even though this is a chain restaurant, the company invested in downtown back when no one else wanted to and has stuck through ever since. That counts for something.
Two stars for now. Hooters is sending me some gift certificates so I'll go again, see how my experience is, and revisit then.
EDIT 2: I got a very very very generous gift certificate in today's mail (8/29), along with a very nice personal letter from the regional manager. Since my review's only genuine complaint about this Hooters was the service, the warm and fuzzy feelings the company's attention to my complaint has given me are themselves worth bumping this up to 3 stars for now. The manager told me, as he did when we spoke on the phone, that they are doing the best they can to improve things. It's clear to me that it will take some time. So I'll give them a break and continue going there, with patience and sympathy for their plight.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)