I was very sick and knew this was something worst than bronchitis - From the front Desk, Lucy assured me if I got there soon they would see me and not many people in the wait room. My experience was one of the best ever. I felt taken care of as soon as I walked in the door: Lucy got me back right away, Bill was the most amazing caring medical assistant - He took my X-rays, was attentive and turned me over to the awesome Dr. Johnston who was easily able to identify pneumonia and gave me all the right (medications. I was so impressed with a wonder team all around. All urgent care clinics should learn from these 3!