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| - After living here for a year I can say I am a fan of many things this community has to offer. I can also say that I have a severe dislike for a few things about the property. First, the good stuff!
1. The property manager is amazing. Bianca has been extremely understanding and helping. All the emails that I have exchanged with her have been professional, responsive, and kind. I cannot say that about another team member there, but that will come later.
2. The units are nicely appointed with lots of space and very open layouts. You have very nice appliances and cabinetry. Anyone that has come to visit has always complimented them. The layout is great and pretty functional for what it is. I really enjoyed it.
3. The property itself is very nice and well taken care of. The maintenance team responds quickly and they very what you need fixed and take care of it.
4. All of my neighbors that I have met have been very friendly and offered to help out with bringing groceries up or just holding the security door open. I think I met one person who was an absolute detriment to humanity but other than that the people are pretty awesome!
The bad:
1. THE SMELLS. I know this is something that I cannot blame the property for but oh my sweet baby Jesus. Someone down the hall I live in loves to smoke weed like Snoop himself lives there. The whole place reeks of it. It is kind of embarrassing when people come over and go "WOAH HOLY DRUGS". Definitely not my favorite thing. Now, one thing to take into mind is that this was just my building and my hallway. The other hallways and buildings could smell completely different. I've only been in one other one during a tour and it was fine. So take this with a grain of salt.
2. The people above my unit must train elephants or something. They stomp around like crazy. I cannot believe how loud they are. They either like to jump rope at 11 at night or continuously jump from the top level into a kiddie pool on the lower in a belly flop contest. I am not sure and frankly I hope they fall down the stairs for as loud as they have been. The units themselves have pretty decent sound proofing and insulation as well, so that just baffles me.
3. Guest parking is a hassle. First, getting the guest to the parking is a little rough. The security at the front, while nice, is kind of annoying to have to call down any time someone wants to come visit. Once they are in, they need to locate a spot. The problem with this is that there is a lot of resident parking and very little guest parking. Yet the residents still want to go and park in the guest parking. I think some of them just can't read and decide that it is a perfectly good space.
4. The shower. WHO IN THEIR RIGHT MIND PUTS A FIBERGLASS DROP IN BASIN AND PLEXI SHOWER DOOR IN A FULLY TILED BATHROOM AND SHOWER?! Its like they went and ripped them out from Auntie Em's 12 year old mobile home and put them in the shower. They are a complete after thought. I know this is something with the original builder, but for being as nice as the units are this really brought them down a notch in my eyes. They could slowly replace the fiber glass and plexi doors with proper tiles and glass easily and over time but I doubt that is cost effective.
5. Patty in the leasing office never responds.You might as well email a ghost. That is why I was so thankful for Bianca. Also, the HOA sends out nastygrams but when you respond to them you never hear anything back. It took multiple phone calls and angry emails to get a point across with them and show that I was not in violation of anything.
The security staff was on the line between good and bad. This was because there were a few guards that were absolutely awesome to work with. They knew who you were, remembered your guests, and were always cheerful and pleasant. Then there is the one security guard that is drunk with power and seems to think he is protecting the White House. He speaks to residents and guests with a horrible tone and talks down to people. It is a bad showing and initial impression for the property and he really should be replaced.
I recommend Loft5 to people for the positives above. If you are fine with some of the negatives it definitely makes for a great place to live where you get a lot of value for your money. Most of the staff and neighbors are very friendly and always willing to help you out. The units are very nice and have a lot of great features and amenities. The only reason I did not renew my lease with the property was because of work. I wanted to move somewhere closer so I did not have to drive as far.
I gave the property 4/5 because of the few things that are bad and within the properties control to be changed. I understand that the shower and the smell from some resident's units are out of the control of the property. However some of the staff and the guest parking that could be remedied is what earned the subtraction of a star.
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