Appalling service. A cruise was booked and we were trying to arrange an early departure from the cruise due to a change in plans. It took far too many e-mails and calls back and forth with the customer service contact to get a straight answer. The customer service person was rude and snippy, has an attitude, and demonstrates no interest in helping customers. She could not care less that we were upset and stressed about the situation. I would never, ever, use this company again, it was a very negative experience.