We usually love BB but today unfortunately I am very unhappy with our visit. While eating my shaved ice I found a short black curly hair buried close to the bottom. I couldn't help but to let my mind wander about where that hair came from.. I am not usually one to complain or even share reviews - but I was so disgusted I had to throw it away. What a waste of money, not to mention loss of appetite. Most likely will not be returning to this location.