I have stayed away from Applebee's for several years as they ALWAYS made a mistake on my order. I always order car side to go. I am a busy professional and I eat out quite frequently. I placed my order. As always, my order was not on time. (When I placed my order online I was given a time it would be ready ) I waited a good 10minutes before I was acknowledged. I received my order in another 15minutes. I get home and I find out that they messed up my order. Mind you it's 115 degrees outside and I live about 15-20min away. I call the store to speak with a manager. She offered to remake my meal and I would travel to go pick it up or she could report it to Corporate and they would send me something. It was hot out and I was tired. I opted for Corporate to send me something. I received two $5 coupons. The audacity...the insult!! I am sure I spent close to $40 on my order. The $5 coupon is a slap in the face! I will not take time out of my day to order a meal and be treated poorly as a customer! I had the expectation that my meal would be replaced and not at my expense! #WorstExperienceEver #LostMeAsACustomer