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| - One star. Danielle, the waitress, really needs to not be in a customer service position. This woman has zero people skills, talks far too much and listens far too little. Here are Danielle's greatest hits from this evening..
-She sits on an 8 year old's chair with him, to take our order. An 8 year old with social anxiety. What's wrong with you, lady? You don't do that.
-Asks us if we want the food to come out as it's ready, or if we want it all at the same time. We say all at the same time. It starts coming out as it's ready. We ask why, she explains that's how they do things. Then why give us an option? Does Buffalo Wild Wings drug test their employees? Then she insists we speak to a manager which was rather pointless, as he didn't seem at all concerned with his employees' lack of intellect. Okay, fine.
-My fiancé and I order a large traditional wings, with a mix of mango habanero and bbq sauce. What we get is 10 mango habanero wings and 10 bbq. One of those things that could have been avoided had Danielle spent less time talking and more time listening. The rest of the order was correct. But since we already experienced the manager's lack of interest in his employees' lack of intellect, we didn't say anything. What's the point?
-When we were paying, my fiancé wrote my phone number on the top of the receipt, so we can get the rewards points. My fiancé points out that my number is written in there. Danielle procedes to lecture my fiancé on how she should get her own number on the receipt because it's worth so many points. Danielle seems to have zero understanding of sharing. Yes, it's my number, but the points are for us. But that's neither here, nor there, do your job. And that's not part of it.
-Lastly, this human wasteland asks us if we'd like any to-go boxes. We tell her what we need, and she tells us she will bring us two big and two small, "for shits and giggles". At a table with a 7 year old and an 8 year old. I'm all for equal opportunity, but if you plan on employing someone from the trailer park, with no semblance of appropriateness or social skills, don't have them directly involved with the customer.
We love Buffalo Wild Wings, but any future visits won't be to this location.
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