I used to love this place, but I was extremely disappointed when they changed their rewards card to require you to buy more icecream in order to get a free double scoop. They transferred my old rewards to the new card, but I was still disappointed to be so much further away from my free scoops. They also changed their layout/process so you have to walk awkwardly to the cash, pay upfront, then bring your ticket to the icecream scooper. This makes it really awkward asking for samples. Otherwise, this place is cute, and I think their icecream is great. I'd recommend the milk tea flavour to everyone.