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  • I have been coming here for over a decade. It was my goto place when I didn't feel well. Hurt my back or rolled a quad. During time with my quads I was in so much I should have had a speed pass. Today was my last visit. I was the first customer of the day. The young man up front was nice and got me from the parking lot with a wheel chair. As I couldn't walk from the tremendously hurting ankle. He was 5 star nice. The X-ray tech Marie was nice and careful with the wheel chair. Took her time taking me for x-rays and made sure to back into rooms to avoid hitting my foot. Thx Marie. She also took care to deliver me back to my vehicle. Now the reason for the score. Dr Tracey. I have broken nearly every bone in my body over the years and this ankle hurt as bad as any of those. I couldn't stop my eyes from tearing up from the pain. Dr Tracey said she had a prescription that would ease the pain and eliminate swelling (even though I had no swelling) and another that would help with sleep because the pain was so bad I couldn't sleep. I trusted her to give me something that would work but was concerned because in all the years I had been coming there no one had ever prescribed this before. Two and a half hours later I get the prescriptions filled and take them. I laid down with ice and 5 hours later still in crazy pain. I look up the pill and it just an anti inflammatory medicine. Not for pain. I called back to the urgent care to ask if we could get something that would work prescribed because this isn't right or working. Dr Tracey refused. She said that's what you get. She would not reconsider. So now 7 hours later I'm left to go to the emergency room and see some one that will lesson to the patient and care if a medicine is working. I later shared my experience with my wife and we discovered her reasons for not returning were the same as mine. Dr Tracey. Save your money. It's not worth the visit to Dr Tracey. Good bye Warner urgent care.
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