Needed a "Schedule B" service on my 2014 E350....knew the dealer would be expensive but would probably get the job done with minimal hassle. More than pleasantly surprised with the quality and timeliness of the work. But what compelled me to give a five star rating was the final bill. When I picked up the car I was told I needed a new "pollen filter" and a new "air filter". I was hoping it would be just an oil and oil filter change, but Carlos told me they needed to be changed. I was shocked when he handed me the bill and it was at the estimated price. I asked about the filters, and he told me they were able to change them and honor the original estimated price. This has never happened to me at a car service place ever. Never ever. I am a very satisfied customer. They did the work at a fair price, and well under the dealer price. Could not have asked for more.