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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I have been here on 3 separate occasions and have been avoiding writing a review as I really wanted to like this place. Unfortunately they just can't save themselves. On the first occasion I was there at beginning of Happy Hour. Despite the fact that hardly anyone was there the service was painfully slow and drink orders came back incorrect. Also sorting out the check at the end was a challenge in itself. On another occasion I was there to watch a football game in the middle of the day and had to wait over an hour before someone even offered me a menu or glass of water let alone taking my order. The only reason I got a menu was that I almost had to physically restrain a duty manager to get her attention. As aside the "manager" did not really present a professional image for the establishment as she looked liked she had just rolled out of bed. I found out that one of the alumni groups who had chosen McFaddens as their home base during football season have abandoned the place after only 3 weeks because their members have been treated so poorly and complained so much. I was originally looking at this place to host a client event but there is no way that I would take that risk now. I don't know if management here ever take notice of feedback because they seem content to lose customers hand over fist. At the end of the day girls in skimpy clothes do not make up for crappy service and ineffectual/non existent operational management. It is a shame because the layout and venue is so promising. I can only assume that they make a whole lot of money from drunk people on Friday and Saturday nights and don't give a crap about anybody else.
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