I really want to give Phoenix 4 stars, but they haven't earned it quite yet, in my book. They have good espresso drinks, when they get them right. The service could use a little bit of help, but it has shown signs of improvement since they opened several months ago. The baristas seem to be paying more attention and have gotten quicker. I haven't been blown away by their brewed coffee, but to be fair, I've only tried a couple of their many varieties. If their service and consistency continue to improve, I will upgrade them to a 4.