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  • Oh. My. When your dry cleaning bill costs more than most of the items themselves, it gives you pause. To their credit, they did get a funky stain out of a silk top, and the items are returned very well packaged (although I snicker to myself each time about the irony of individually-plastic-wrapped sweaters from a place selling itself as "green"). Their hours are extended, compared to my previous dry cleaner. They have a "free" pick-up/delivery service, if you're into that sort of thing. The downsides are predictable. The employees appear variably cracked out sometimes, although they remain relatively friendly overall. There is a humongous price list, which is exhausting by design, so you don't get to the bottom and see the rather exorbitant "special" charges (e.g., +$5 for any cashmere item). You pay on pick up, so every time is a surprise ($65 this week? $90?). I'm not sold. I only dumped my last dry cleaner because they dramatically raised their prices, without an according increase in quality. I figured if I'm going to pay out the ass for dry cleaning, it might as well be perfect. Not sure I still feel that way, $160 later. We'll see....
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