Within the last week and a half, I've been to Caswell's 4 times. The first visit was to purchase my Glock 17 and the other three visits were to shoot. All four times I have experienced nothing but great customer service. The staff is so knowledgable and has been really great about giving advice and tips whenever you need it. I've been to other ranges where you get overlooked when it's busy, but here, the staff makes it a point to acknowledge your presence and let you know that they'll help you as soon as they can. The shooting range is air conditioned and each lane has an automated target retrieval which I personally like a lot. You just enter the distance you want your target at, press GO, and it sends your target there. The lanes have been clean and functional each time I've gone and I've never had any issues. Overall, I am very happy and satisfied with the pricing and customer service that Caswell's has offered. I will definitely be back!