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  • I live a few houses away from the Federal, and have tried to give it my best shot, but after many visits here, I just cannot give it a good review. Coming for coffees or drinks should be no problem when it's not too busy, but sitting down for food can be a nightmare. They simply don't have the capacity to serve a proper meal - not enough staff, not enough people in the kitchen. Most recently came for dessert and coffee with my boyfriend. We ordered cappuccino as well as the cheesecake and the ice cream sandwich. The cappuccino was cold when it arrived, and more than 30 minutes later, after having already finished our coffees, dessert hadn't arrived. We figured it could not take so long to slice a piece of cheesecake and serve up an ice cream sandwich, so we assumed that they had just forgotten about our order. Tried to flag down the waiter but he was not paying attention at all. So we went up to pay for the coffees and the waiter and the guy preparing the food actually started to complain to us that the dessert was almost ready and that we need to understand that a few orders had gone in before ours. A simple apology would have been nice. I don't expect my dessert and coffee to come 30 minutes apart, and I don't expect to be the one receiving the complaint when I decide to leave. If you're looking for food in the area, I would definitely recommend This End Up, just a couple doors west.
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