I was eager to get my acrylic nails to compliment my Easter outfit. It was a very busy time of day. A client next to me was getting her nails done and it appeared the technician just wasn't paying attention to smears, shape and applications of color. Even after the nail tech was told numerous times she continued to fail doing things right.
As for me the manager did my nails. I showed her the picture of the design I wanted- a heart made up of dots and to put on two nails. Before I had the color and design she asked me to pay first then color. I obliged. The shape of nails? Great. The design? Well, what she did was no where NEAR what I wanted. I told her I wanted more dots to make it look more full like the picture. She TOLD me, "No, this is good." and would not do what I asked! When I asked her to paint a cross into the heart she said, " No we don't don't do that. We are Catholic and the cross not belong showed on the body but stay inside." A crucifix is displayed on a shelf just behind the pay counter.
I pay for my nails to look the way I want and not the way they want! It's called service.