Okay, this is actually one of my favorite lunch spots downtown. Particularly over Quizno's.
I know it's a hit or miss for some people, but I've never had an issue with my food. It's not the most sophisticated or upscale lunch place, but it's always consistent, which is a huge plus for me.
I get the North Beach on Ciabatta and find that it's satisfying. I've never waited more than 10 minutes for my food (sometimes just a couple of minutes), and the employees are nice. (Not like the attitude I've received at Quizno's!) I usually get my food to go, but when it's sunny and not over 100 degrees, I l like eating outside at the tables reserved for the cafe.
There's not a lot of lunch places downtown, so overall, I like this place and am happy it's an option over Quizno's. (I don't know if it's evident, but I really do not like Quizno's.)