Service: Decent, but a little slow. They did give us a free drink for waiting, so that was nice.
Food: The Angus beef burgers are excellent. Juicy, flavorful, awesome; my only complaint is that they were hard to take a bite of because they were so big. The coleslaw that comes with it was pretty bland - I wasn't too impressed. And the sweet potato fries were not great though my date liked them. I. The rating is high because of the burger - seriously, so good. We had the deep fried Mars bar, and it was OK. I'm not a huge fan of candy bars or chocolate, but my date enjoyed it.
Atmosphere: OK. I didn't like their tables with the high chairs - they were wobbly and unstable. There were also a lot of kids there when we went which made it a little chaotic. Not their fault but this didn't help. It was a cool ambiance, just a few annoyances here and there.
Pricing: A little overpriced. The burgers are superb, but they are profiting at your expense. If you don't mind paying a little more, it's worth the experience at least once.