Having lived in Portland, Oregon for 5 years before moving to Pittsburgh, I often miss a good cup of delicious coffee. Pittsburgh is getting there, but is not there yet. In downtown this is easily the best cup and the staff are hands-down the nicest coffee shop staff in downtown. The only weakness is the atmosphere ---its in the lobby of a generic corporate building. This is not a "cute" coffee shop. But, thats not its goal --- this is a place for the weekday crowd downtown to grab a solid cup of coffee, latte, smoothie and maybe a pretzel or danish. It accomplishes that goal and more. If your'e downtown for work, a meeting, or a conference, you should get your coffee here.