Ordered a Miyagi without mayo due to allergy and medium well. Burger arrived with mayo, so I sent it back. Waiter brought it back almost immediately, so I asked if they just wiped off the mayo in the back and he honestly responded "yes." Sent the burger back 2nd time and requested manager. A different waiter visited our table as my order came out a 3rd time and I asked if it was company policy to just wipe off burgers made incorrectly (obviously his response was "no"). Ridiculous and lazy!
Will not be returning any time soon, seeing as there are plenty of other burger places and service generally sucks at this location, anyway. Service at this location is slow and every time I order, my meal arrives with some error requiring me to send it back (last time it was cooked incorrectly and took several tries to get to right cook- the cook this time was past well done and had no furikake for some reason, but mayo was more important issue).
When service is better, or if I move closer to the windmill location, I'll be back.