I ordered the Royal and my Daughter ordered a Tavern Burger, everything tasted pretty good, Fries were lukewarm, but the waiter was awful, because he wasn't there. My 1 year old granddaughter dropped the napkins, We couldn't find anyone to give us anymore. Finally the waiter showed back up, didn't even stop, he literally walked slowly past us and asked if there was anything. We told him more napkins... Showed up 10-15 mins later. The Ketchup bottle was empty. Once again, no one to get another. Luckily the people next to us gave us theirs. I never received another refill for my soda, my daughter wanted more fries... no luck there. When we finished we stacked up the plates on the corner of the table. We waited a while... Finally just paid the bill on the little kiosk and left... I'll be going to Gordon Biersch from now on...