Rock Bottom indeed. At least that is the level of service you can expect at this location.
We went with our usual girls night out crew and sat outside on the patio. We sat for 15 minutes before a server even came over which was ok since we were chatting but we sure got thirsty. A server came over and asked if we had been helped yet and when we said no she said she was likely not going to be our server, but she'd take our drink order. Turns out, she was our server for the night. We could have done better serving ourselves at that rate. It took another 12 minutes to get our drinks. So yes, we were there 27 minutes before a beverage hit our table. Not a good start but this was my friend's choice as it was her birthday so I didn't complain.
Ultimately, it took our party of 5 more than 2 hours to eat dinner at Rock Bottom. We had 3 different appetizers which we took advantage of the happy hour prices. We had to remind the server that we were to get the 1/2 price appetizers when she brought our check. We had to beg for refills of drinks, ask where our dinners were, and it was like pulling teeth to get service. The food was ok at best but really the service was so horrible that I wouldn't recommend this place to an enemy.
Save yourself the hassle. There are plenty of places who do want your business enough to treat you right. It's funny too because the place was packed. They won't be packed with us anymore. We dropped over $130 there. Never again.