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| - I've unfortunately had to use Safelite AutoGlass multiple times over the years (unfortunate for me, cost-wise). That being said, I've never had an issue with Safelite, and in fact, they tend to go above-and-beyond and are very friendly. They aren't expensive, and if you have decent insurance it shouldn't cost you anything for a repair, and very little for a replacement.
Over the last 3 years I've had 3 chips in my windshield sealed for free as part of my car insurance. After arriving home on a Friday afternoon at the airport, it finally gave in and cracked 6 inches across the bottom and it was time to be replaced - to my relief actually, all of the dings were messing with my OCD. My total cost was only $200 after a $50 coupon (will vary based on your deductible).
They came to my place to do the work, and after a minor issue with the seal a couple weeks later, they came back twice to fix/adjust it, without one complaint. As much as you hate to have the expense, I have nothing but good things to say about this specific Safelite location.
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