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  • I come here all the time because it's close to my office. I use the drive thru, and they almost always get my order wrong. I only order 2 plates. Today Saturday, October 21st, the same thing happened. I really don't want to say the name of the female employee that treated me rudely. I checked my food because the same girl has given me wrong food before. The teriyaki chicken was very undercooked, never like before, I asked if she can grill it some more or just give me chicken with at least some grill marks. She sighed and threw the food in the trash. I even asked her if she's ok, and I asked for the manager and she said she wasn't there. Then 10 seconds later another employee asked if everything was ok. I briefly told her what had happened and just decided to ask for corporate's phone number. I hate to complain, especially because I come here for lunch quite often and the employees are cool. Except for this one particular employee that begins with the letter C. I strongly believe that customer service and compassion is very important when dealing with the public. Doesn't matter what you do or where you work. Always treat people with respect, especially paying customers. I give this place 2 stars because of all the times I had to drive back from work to return my wrong order. Such a waste of food. Now, I always check my order before I drive off. Thank you very much for your time.
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