Sigh. Three stars because the food is solid, what you would expect from a chain wing place and usually tasty.
The service though is slooooooow. I've been here for lunch many times and each time I think maybe I caught them on an off day.. after all the place can get crowded at lunch time. I was mistaken. I showed up for lunch a little earlier than usual and the place was dead. There was one other table of two in the place. And still.. waited to be greeted and seated...waited for a server.... waited for drinks.. waited for a check. The servers are nice but it seems to take forever for anything to happen. I always figured that maybe they were short staffed during the lunch rush but there were probably four or five other servers hanging out by the to-go area today. I didn't see our server hanging out with them so maybe she was busy in the bar area but jeez!
Again I've never had rude service, my order had never been wrong and the food is to be expected so I wouldn't trash the place. It's solid and they have a good lunch deal. Just be prepared that it might take a little longer than you'd like your lunch break to be.