Today was the second time I went to this sears outlet location. I bought a dryer last month, had excellent service, left very satisfied. The dryer ended up being a lemon and the manufacturer tried to fix it, failed, then refused to help me any further. So I called sears and Joel helped me replace the dryer with no hassles and again, with great service. Sears also has a great warrantee for their appliances that even beats Home Depot and lowes! I definitely recommend going to this location sears outlet for all your appliance needs and JOEL IS THE MAN TO LOOK FOR!