For clarity, this is for their location in Dundas square.
Went there last night. as i had Family visiting from out of town and they wanted Mediterranean. Since i am fairly new to toronto, i had heard of this place from friends. (this place was preferred by our party of 6, since 2 were in need of Halal meat)
We took a cab there. It was busy. The whole place was uncomfortably hot. After waiting 10 minutes, we got a table was was in their main dining hall downstairs. It was too hot to sit there, so when we asked for another table, the host refused to consider our request unless we vacated that table first. (let alone allowing us to order in that table and moving us if something else was available) so we got standing again.
Finally, we were able to find a booth upstairs. The server was very friendly, considering it was past 10 pm on a saturday night and he was serving upstairs while the kitchen was downstairs. Food came fairly quickly. and was overall very good. The freshly grilled meats were good as well as the hummus. but the shawarma meat leaves a lot to be desired. (chicken and meat)
@ katerina. I have also heard that the north york location has better food.
@ Laura. This location does need to have better air/temperature management downstairs. the beef shawarma i got in my plate was stewed meat at best.