We were moving to a new house and working under a tight time frame to get the floors done before we moved in. I called Jed just a few weeks prior to when we needed to start the work and even though he was very busy at the time, he made sure to make time and get our floors to fit in his schedule. He was always very prompt, he communicates well and his employees were very professional and considerate. Jed wants to make sure that the customer is happy and won't stop until that happens. We had some unexpected issues come up with the floors he had to work with and he effectively problem solved and did the job well. We would recommend him without reservation.