I am normally a huge cafe rio fan but my last visit has put a bad taste in my mouth (literally and figuratively). I ordered a chicken burrito with a side of guacamole. When I arrived home I noticed the guacamole is light to dark brown. I tried to eat some thinking it may have just sat out for a minute to long, but no it was grotesque. I called the restaurant multiple times and I got a busy tone. When I finally got a hold of someone they told me the manager was busy and to call back in 15 minutes?!? I gave them my information and asked if the manager could call me when they were available. I received no call. What kind of pathetic excuse for customer service is going on?