I work right across the square so this is one of the 4 places I eat through the week.
I usually do takeout and my food comes out in a reasonable amount of time. On the rare occasion that I dine in, staff is always quick to my table and attentive.
*To the defense of the employees and their "slow" service because they're not ALL jumping to make your order - not all employees work in all areas, and they will probably get reprimanded for leaving their station. Some days they work different stations.*
Now on to the good stuff!
Originally I would get the spicy spaghetti and meatballs, minus parmesan plus extra meatballs. I got this dish at least once a week and it always came out correctly and hot. The staff is always friendly and never seems to mind my obnoxious orders!
However, I recently got a tooth pulled so it's been chicken noodle soup. Big pieces of chicken, some green things that I don't know because I don't really eat veggies, carrots and hearty noodles! You get two packs of crackers for dipping. If you get it to go you will need to wait a bit to start because it does come out piping hot! This is definitely my go to soup spot, especially in this weather.