I walked into the office no hello from the front desk staff, the lady said can I help you while helping someone else. She told me to fill out a card and have a seat. She assisted people that came in after me first and had someone else help me. An African American women called me up took my insurance information and said nothing about HIPA. I asked her about it since she made me sign it and she said we don't give those out because everyone leaves them in the seat. She then gave me one with an attitude.
They never told the back staff that I did not want an eye exam since i had a migrane. I wanted my eyes checked for disease only and my plugs checked. She took me in the room and dilated my eyes for the test. She dilated them putting extra drops so I could barely see. (She did that on purpose) you don't need to get your eyes dilated for them to do a full exam. I told them I would like plugs and the doctor said he did not know how to do those. At this point I just wanted to leave!
In fact my real eye doctor that I went to instead did the same full exam as Dr. Relyea and did not dilate my eyes.
Horrible experience!