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  • Customer service: Agents are evasive and incompetent, sold me incompatible equipment two times. Old Asian lady on checkout was rude and tried to play dumb, when I asked about return policy. Quality of goods: $800 notebook failed after 40 days (SSD drive died), the store referred me to vendor and Samsung repair shop said 'it's out of warranty'. It was a good store for computer geeks several years ago, but now it's just a poor version of Futureshop. For good buying experience and owners' saisfaction look elsewhere.
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