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  • I'm someone who researches every detail before I make a decision, and selecting a realtor for our relocation from L.A. to Phoenix was no different. After interviewing three agents, we chose Steven James of The Hill Group. What a good decision! Steven was our go-to resource, and he was backed by a solid group of professionals at The Hill Group. Initially, my husband and I were looking to rent a place before purchasing, so that we could learn more about the market. That strategy did not deter Steven for a moment. He gave us his complete attention even though we weren't likely to land him a purchase commission any time soon. Because we were searching remotely from California, Steven was especially accommodating and supportive. He met with us when it was convenient for us, regardless of the competing demands on his schedule. He drove us around for days looking at rentals, and because he knows so much about the entire Phoenix/Scottsdale area, he helped us quickly determine which neighborhoods were most likely to meet our needs. Ultimately, we ended up buying instead of renting because we fell in love with the property that become our new home. While this development benefited Steven, at no time did he pressure us to take the plunge - he genuinely wanted us to do what was best for us so that he could build a long-term relationship with us. The Hill Group clearly wants their clients to be satisfied after the transaction. Doug and Kirsten Hill played an important role in this regard, consulting to make sure our choice would be a good long-term investment, i.e., with no features that would compromise the future resell value. When it came time to navigate the purchase transaction itself, Steven was instrumental. He worked through every detail of the negotiation and contract, dealing with the challenging demands of a rather quirky seller. And when the home was ours, he helped us manage the transition while we were in the process of moving, checking regularly on the property and handling assorted errands to make our relocation less stressful. In summary, Steven is more than an agent. He is a partner to the new home buyer. He is caring, hard working, smart, organized, reliable, experienced, and well connected. I have extremely high expectations and Steven did not disappoint. Do not hesitate for one second to call them!
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