Ordinary burger, nothing special at all. You would think a burger place would be really really good with their burgers, however this place is just average. The buns are blah and the stuff inside is average at best when you are talking about burgers.
Customer service was great though. Great group of people. Prices were rather cheap so that's a plus. Mac n cheese and sweet potatoe fries were good, but nothing great.
There are better options in Charlotte for food and for burgers so I would just go there if I were you.