There was a large swarm of bees in my backyard... I'd never seen anything like it. The bees were clustering under the eve of my backyard patio roof. I called The Beekeeper and Russ W was sent to my house. Most of the bees were not visible when Russ arrived, but after pointing to where the bees were clustering, he told me he was sure they were all up inside the patio roof cavity (no insulation in patio roofs make nice bee hangouts).
He got right to work and 10 minutes later, was done and letting me know what to expect over the next few days. Their work is guaranteed for 90 days, which is reassuring. I was instructed to call back if the bees were not totally gone within 72 hours. He also informed me I should seal the small opening in the patio roof where the bees entered after they were gone. I thought the price was very reasonable given the response time and service performed.