The two star reviews were very accurate for this place. It was our first time here and we had no clue how things worked. We went to the desk and the girl seemed annoyed that we had questions and just played with her Rubix cube with out looking up at us. We asked about the rope course and she said there was a two hour wait on it and bowling and laser tag. Ok it's Saturday evening and places get busy but the rope course was empty and the guy was standing around. The place was dirty with trash all over the floors. And there was one police officer posted up at the door and four more standing outside. Kinda makes you think this place is not so family friendly.