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  • Why was my visit here so horrible? The first time I came here the food was ehhhh alright, but tonight was just not good. Being from Hawaii you'd expect any place serving Hawaiian food with "Island" in it's name to have the flavor & service that reflects Hawaii. My family & I had all you can eat sushi here. Everything was fine until the end... When we're done eating we had some leftovers, we eat all you can eat sushi many times & understand how you may be fined if you leave leftovers. Our main server mentioned that we'd be charged for the leftovers. That was fine. She came back & told us a managers gona have to count each roll leftover. We were fine but getting impatient. Then ANOTHER server came to tell us that we'd be charged for the leftovers...OKAY Then to top it off she says, "I know you guys are full but can you just eat the rest on that plate & we wont charge you for that one" SERIOUSLY? Don't tell us what to eat especially if you know that we're full. But it doesn't end here folks. We split the bill in a certain way, the server ends up mixing the cards up & charging the wrong card to the wrong bill. We let her know its wrong. Instead of switching the cards to the correct bill. She halves the entire bill amongst the two cards. NOT how we wanted it in the first place. We were so irritated & frustrated with the service of this place we just left. The food can always be compromised by service but in this case it was both bad.
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