This place does NOT deserve any stars but in order to write a review, I need to leave one. So 1 star left to write the review but 0 stars for our stay and experience.
Upon check in, we encountered a rude older blonde haired woman at the front desk. Unfortunately I did not catch her name. We were not advised that all 3 nights were going to be charged to our card upon check in until she gave us the receipt.
When we entered the room there was a horrible scent which stayed in the room even after we sprayed w/ Lysol. The room stated non smoking but clearly previous guests smoked in this room.
Light fixture was broken, actually the cord was cut. We could not properly charge our phones because the electrical outlets were loose and even sparked! There was mold in the shower from top to bottom. The toilet leaked. No hot water in the sink. The bathroom door was dirty, we had to wipe down with our own wipes. The blow dryer sparked upon turning on. We booked through Wyndham via phone for 2 queen beds but they were doubles. Room was NOT clean as sofa had dust and table had debris.
We are in town due to a family emergency. Went to checkout because father in law is being transferred to another medical facility closer to his home. So we requested a refund for the 2 remaining nights that we were charged for upon check in and was told by the same rude woman that there were no refunds. Asked to show us this policy because it was not on any of the booking websites and she showed us this little piece of paper covered with dust placed away from the counter.
We called Wyndham which sent us to Knights Inn corporate to submit a complaint regarding conditions and service. Also filed a complaint with county regarding safety issues and violations.