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  • Ok, so I gave Gerber Collision 5 stars before because they offered me a "free" tire at no extra cost if I would take my bad review of them off Yelp. The adjuster, Dan, seemed very genuine at the time. Boy, was I fooled! I take down my original review and replace it with a much nicer one. So, we get the car back and the rear tire is wobbling to the point where other motorists are asking us to pull over! Ok, so we take the car back (it was originally taken there due to a car accident) and we get a call from Dan. We tried to have this issue resolved but there was no point in arguing with him and his nasty tone of voice. And Dan, you were on speaker by the way. I'm glad my husband and I weren't the only ones to witness his rudeness...I thought I was going crazy! We then picked up the car and took it elsewhere where we weren't talked down to like idiots. I told this story to my sister and well, what do you know? She also had taken her car to Gerber Collision after an accident recently within a year. When she gets her car back it seems fine. Mind you the car is only one year old...all of a sudden her engine goes out??? I find it interesting that we are not the only customers to have a few complaints about this place. So all in all....terrible service (they use bribery, apparently), and poor work quality.
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