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| - The most grim situation to come home to is realizing that your refrigerator isn't running -- especially when you have two 30-racks of PBR at room temperature with less than 3 hours till the Warrior's game, and the neighbors two doors down are still "borrowing" the ice-cooler you've lent them months ago.
Pleased with Urban Appliance's Yelp reviews, I gave them a call, and explained the situation. Narrowing down the possibilities of what the issue could be, Ilya asked for the make and model of the fridge, and a few questions regarding details. He assessed the possibilities of what the issue could be and came over for a closer look.
He is very knowledgeable, and familiar with his work. He quickly determined that the fill line to the coolant only needed minor adjusting, which was the primary cause of the issues.
While he was working, I made a comment about how filling just a small glass of water with the filtered water server is tediously long. He took the time to fix the interior water-serving unit as well, and showed me what to do if/when the problem occurs again.
Plus he even went next door to my neighbors, took back my ice-cooler, and somehow procured a handle of Stoli in the process.... though I wish that was the case, I at least now have a running fridge.
Ilya is a true gentleman -- he is fast, on time, reliable, knowledgable, and clearly honest. I highly recommend Urban Appliance for your repair needs.
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