My new bed came to me broken and the company I ordered it from back east wanted me to find a repairman to get it fixed. Lonnie was recommended by a local Hooker Furniture dealer and he has been great and went over what needed to be done and gave me an estimate. When we both realized the company I bought the bed from wasn't willing to pay what it would take, he still helped me by suggesting what to do to deal with them. He was great and he knew it wasn't going to directly benefit him. Thank you Lonnie!