We have been waiting probably more than a year for this place to open as we live in the area. Went there this evening at 6pm. Handful of people in there but it was early so didn't think too much about it. When we walked in we weren't sure what to do; if to wait to be seated or what. A man walked up to us and we asked if we would be seated or just find our own place. He was kind of condescending and said it was cafeteria style. We go through the line and order and get our food. "it's a Texas style BBQ; that's how they all are!" Okay then We get in the line and look at the menu. While we were deciding a couple came up and knew what they wanted so we let them go ahead of us. They ordered and I hear the guy behind the counter say it would be about 15 minutes. At the time I didn't know for what. Then we ordered two sandwiches and a jumbo baked potato to share. The kid said it would be 15 minutes for the potato. He put the order in for the sandwiches and we said we wanted it all at the same time. He said the sandwiches were already being made. He said they ran out of potatoes. It was only 6pm, so I thought that was kind of strange. So we cancelled the potato. the couple in front got their food minus the potato and went to a table. We got our, paid for it right there at the end of the counter and ends up sitting behind the couple. The food was nothing special. My brisket was very fatty, sauces nothing to write home about. The mac N cheese was not bad. But Dickey's BBQ is much better and the selection is greater.
The woman finally got her potato but she had ordered it without meat, but it came with meat on it. She found someone and told them they needed to bring her another one. I'd y it was at least 15 minutes and she never got it and they ended up leaving. they were both finished with their other food. They had also gone to get more to drink from the fountain and both were out of ice. They told someone but I didn't see anyone getting more ice.
We left while they were still trying to get their money back for the potato, We will not be going back. It's too bad because we could use a good restaurant in the area. I don't hold out much hope that this will turn into a good one.
Another thing that I did not appreciate is that the sides and drinks are served in styrofoam. Not good for the environment at all.