This was my first time at Kupfert and Kim and was really excited to taste their food. After waiting 25 minutes for a kale salad with guacamole, brown rice, and pico de galo i was really frustrated. When i approached the workers they did not even know what i had ordered and was asking me questions. I found the staff to be very impolite in a situation like this, and did not even apologize for the inconvenience. Other people that had ordered after me had relied their food even way before. They definitely forgot to make it. The only thing i enjoyed was the food so i will definitely be returning to other locations but will not be returning to this one. Its a shame because this is the closest location to me.