We all know what type of food you get here, so I'm commenting on the service experience only. There typically is always a line because of it's central location. The service is slow at best. Sometimes I wonder if they are killing the cow for my burger as I order it. One time while waiting at the 2nd window in drive-thru I watched a girl that worked there reach in the bag of food for someone, take out a french fry and EAT IT!