So last fall I came home to a horrible noise coming from the vents in my ceiling. I like to think of myself as a DIYer so I investigated a little bit. After a bit of looking I determined that the problem was too big for me to handle.
I had heard the ads for Precision on the radio so I decided to give them a call. I was apprehensive calling "another A/C place" because I've had bad luck in the past and have been overcharged for repairs. I made an appointment with Mike C. and he asked me a few questions. He said that with the age of my home, I might want to consider a replacement unit. He was very helpful and since he was in the area, he stopped by and we talked options. I ended up just getting my unit repaired. With my decision, he did recommend a multi-year service plan for my home which included annual visits/check ups. We signed up for that and Mike scheduled a technician to be out in an hour or so.
Chris H. Arrived and he was up in the attic quickly. He diagnosed the problem and said that he'd have to get the part from a distributor. He was back in about an hour and a half and had our A/C back up and running.
Overall a very painless experience. Both Mike and Chris were very transparent and informative about what was happening. I would recommend them for repairs any time!