Update: Edgar apologized to my boyfriend and I and he has helped us out in a couple of ways. He let us change one of our services with no issue and gave me a free 1 week guest pass for my cousin to use. I have had a good experience so far in various classes. I love the Pilates with Clare and the dance fitness classes have also been fun. I also love my personal trainer Erica. The gym does get extremely crowded after work and I've realized I shouldn't park anywhere near the front of the gym because it would take too long to find a spot. I'm still pretty new to the gym and I'm finding that this gym is a great value for your money.