Pretty bad when you attempt to call your order in while you are traveling and you are on "perpetual" hold. NO ONE answered the phone for the 15 minutes I was on hold. At this point I arrived to find all employee's sitting (except for the chef) around or chasing each other around the restaurant.Not one of them could be bothered to pick up the phone. So I placed my order and sat down to wait. The table was filthy, sticky and all around disgusting. Your store should be CLOSED.