No stars would be given if possible.
Worst I mean worst customer service!
The employees are clueless
I called earlier to make sure I could pick it up today and they said yes. I called 2 Times to make sure so of course I was told i could pick it up today. My package had already been delayed 4 days and it said it was just sitting in their facility so I drove 40min there.
When I get there they tell me they have no idea where my package was, they don't know why someone would tell me I could pick it up. They didn't bother to look in the back all they said was that it hadn't been ticketed so it was sitting somewhere in the back or on one of the trucks waiting to be taken into their facility.
So much for paying for 2 day delivery.
They really suck!